Domestic Shipping:The Folklore offers efficient and low cost domestic delivery within the United States via UPS. Domestic orders arrive within 2-5 business days depending on the shipping option selected at checkout. All orders placed during the business week are processed and shipped within 24-48 hours.
Orders made over the weekend will ship the following business day. You will receive a shipping confirmation email containing a UPS tracking number once a shipping label is created. All U.S. (excluding Alaska, Hawaii, and exterior provinces) orders over $200 are eligible for free standard shipping, no discount code is required.
International Shipping: International shipping options from DHL Express Worldwide, Fedex International Economy, and Passport Priority are available for almost every country. International shipments arrive within 2-14business days depending on the shipping option selected at checkout.
For international deliveries, we ship on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties are automatically calculated at checkout and applied to the shipping costs. Customers will not have to pay any additional duties in order to have the items released to them. For more information on how international taxes are calculated click here.
All international orders placed during the business week are processed and shipped within 24-48 hours. Orders made over the weekend will ship the following business day. You will receive a shipping confirmation email containing a tracking number once a shipping label is created.
Gift Options:If you are purchasing merchandise as a gift and would like items sent to a person other than yourself, please check the gift option at checkout. Customizable notes can be included as well as a gift receipt.
Tracking:You can trace the status of delivery with the tracking number automatically emailed to you after the order ships. U.S. customers can track packages via UPShere. International customers can track their packages using the tracking system on their selected couriers’ website.
Eco-Friendly: Please note, in an effort to do our part to preserve the environment, The Folklore has gone paperless. Your order will not arrive with a paper receipt or a paper return label. If you would like to return an item from your order, please email firstname.lastname@example.org.
In the event that you need assistance with your order’s delivery or collection please don’t hesitate to email us at email@example.com, call us at +1 (212) 548-6591, or send us a message on WhatsApp between 9 AM - 6 PM, Monday - Friday.
*Local sales tax will be charged on all U.S. orders (where applicable).